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How to connect to RiverMead_Resident

Resident-Network troubleshooting

Information about the network This network is a newly designed replacement for RiverMead_Guest. ...

Updated 1 week ago by Connor Kennedy

Printing from iPads: MS Word

RiverMead Software & Hardware Printing, Scanning, and PaperCut!

Note: This is a separate method to print on iPads. I've seen this used mostly in relation to Mic...

Updated 2 weeks ago by Connor Kennedy

How to add a shared mailbox to your outlook

RiverMead Software & Hardware Outlook Guides

Adding a shared inbox via Outlook Web:  Head to outlook.com on your device. Once logged in, ...

Updated 3 weeks ago by Connor Kennedy

How to setup MFA for PCC

RiverMead Software & Hardware Point Click Care

Note:  This is only for a select few users who are authorized to use PCC from home, or a remote ...

Updated 3 weeks ago by Connor Kennedy

Mead Apartment / Cottage Cabling

Cabling, MDF's, and IDF's Mead

AL / IL Cabling:  The Mead has very limited cabling running from IL apartments to our closets.  ...

Updated 1 month ago by Connor Kennedy

Villa / AL / IL topology draft

Cabling, MDF's, and IDF's Village

Updated 1 month ago by Connor Kennedy

Village Cabling Breakdown

Cabling, MDF's, and IDF's Village

General knowledge:  The Village by far is the most modern construct we have on campus. With rece...

Updated 1 month ago by Connor Kennedy

RiverMead Knowledge Base

Home Page

Welcome to the RiverMead KB! How Bookstack works: Welcome to the refreshed RiverMead Knowledg...

Updated 1 month ago by Connor Kennedy

Enrolling Egnyte MFA

RiverMead Software & Hardware New User Expierence

What is Egnyte? Egnyte is our cloud file system provider. Like Google Drive,  Egnyte is all onli...

Updated 1 month ago by Connor Kennedy

Documo Basics: Sending Faxes

RiverMead Software & Hardware Documo

Sending a Fax Using Documo to send a fax is similar to sending an email. When you first log in t...

Updated 1 month ago by Connor Kennedy

How make a Scans shortcut on Mac.

RiverMead Software & Hardware Printing, Scanning, and PaperCut!

If you are stuck or need assistance, please reach out to NetCov or RMIT. Adding the shortcut: ...

Updated 1 month ago by Connor Kennedy

How to change your default printer

RiverMead Software & Hardware Printing, Scanning, and PaperCut!

If you are continuing to have issues, please reach out to Network Coverage or RiverMead IT. Ho...

Updated 1 month ago by Connor Kennedy

PaperCut and iPads

RiverMead Software & Hardware Printing, Scanning, and PaperCut!

If there are any issues with printing, please reach out to RiverMead IT or NetCov. This guide ...

Updated 1 month ago by Connor Kennedy

PaperCut Documentation

RiverMead Software & Hardware Printing, Scanning, and PaperCut!

Logging into copier to releasing print jobs, scan documents and copy Step 1 Press the keyboard ...

Updated 1 month ago by Connor Kennedy

How to use ScanSnap

RiverMead Software & Hardware Printing, Scanning, and PaperCut!

Logging in, and using ScanSnap When you log into the computer, double click the “ScanSnap”...

Updated 1 month ago by Connor Kennedy

How to add a printer

RiverMead Software & Hardware Printing, Scanning, and PaperCut!

If there are any questions, or a printer asks for admin credentials, please contact either Networ...

Updated 1 month ago by Connor Kennedy

Documo Basics: Receiving Faxes

RiverMead Software & Hardware Documo

For a guide on how to send a fax, visit .Receiving FaxesLog into Documo. Navigate to the “Histor...

Updated 1 month ago by Connor Kennedy

Submitting a Work Request as a User

RiverMead Software & Hardware The Worx Hub

Work requests are how we notify our Facilities team when something needs to be repaired or addres...

Updated 1 month ago by Connor Kennedy

Work Order Basics and Best Practices

RiverMead Software & Hardware The Worx Hub

The WorxHub is a great tool for our Facilities team, but it works best when requests are put in p...

Updated 1 month ago by Connor Kennedy

Submitting A Work Order Without a WorxHub Account

RiverMead Software & Hardware The Worx Hub

Even if you don’t have your own WorxHub login, you can still submit a work order. Here’s how: ...

Updated 1 month ago by Connor Kennedy